HELP & SUPPORT
How can we help?
Browse guides, watch walkthroughs, or contact the team directly.
SUPPORT OPTIONS
Choose the type of help you need...
Channel Chaser removes admin — it doesn’t create more of it. Our support approach follows the same principle: clear responses, minimal back-and-forth, and guidance that keeps your workflow moving.
Knowledge base & Help Centre
Practical guides covering setup, deal sheet preparation, partner workflows, and CRM sync configuration.
Email support
Get a response from the Channel Chaser team — usually within one business day.
Product feedback
STILL STUCK?
Contact support
Describe the issue clearly and we’ll help you resolve it. For urgent blockers, include “URGENT” in your message. Get a response from the Channel Chaser team — usually within one business day.
Feature requests & product feedback
We use feedback to improve the parts of Channel Chaser that remove the most time and friction: structured updates, consolidation, and the controls around overwrite and access.